Customer Support Rep - ZuluTrade - Athens

Working alongside our Global Customer Service Team, you will be responsible to support our continuously expanding customer base.

Qualifications:
Excellent communication skills
Fluent English Speaker
Availability to work in shifts including weekends and official holidays
Flexible and adaptable in a dynamic environment
Team spirit
Excellent interpersonal skills, excellent telephone manner and a customer service mindset are prerequisites
College graduate
Good level of computer skills
Familiar with Windows, MS Office and Online communication
Previous experience in Customer Service

Key responsibilities:
Provide professional support to customers via phone, e-mail and live chat
Handle customers' inquiries in a wide variety of areas
Handle trouble shooting and provide viable solutions to customers
Meet and exceed customer service levels and internal operational efficiency targets
Eagerness to learn and contribute with ideas to make continuous improvements
Promote company's services

We offer:
Competitive salary
Continuous training
Career development in a dynamic company
Interested candidates forward your resume
at jobs@zulutrade.com

Customer Service and Retention Agents - Adecco HR S A - Suburbs Attica

Description of Place
The holders of places will belong in the department Retention Operations with main duties the telephone communication with existing subscribers of company, the briefing but also their service as well as their transaction of demands.

Profile of Candidates
Alumnus [IEK]/POLYTECHNIC COLLEGES
Previous labour experience in corresponding place
Very good knowledge of English language (in oral and written level)
Very good knowledge of handling of applications MS Office (mainly word and excel)
Negotiation faculties
Faculty of work under conditions of pressure

Benefits of Company
Complete parcel of acceptances
Education in the space of telecommunications and technology

We request as you dispatched immediately your biographical note, reporting code the place, via e-mail in the electronic address: eleftheria.thessalonikefs@adecco.com , via fax in the number 210 4177200, or in the address: Adecco HR, Grig3orios [Lampraki], 46 18532, Piraeus.
The all applications are considered absolutely confidential.

SALES SUPPORT ASSISTANT - Shop and Trad - Athens

In our company the corner stone of success they are our persons. All we that belong in the family of Shop and Trade HM. [B].[E] we were shared the vision, the passion and the ambitions of company in the space of fashion. We seek individuals dynamic for the place of Sales Support Assistant.

Main Competences and Duties:
Communication and management of suppliers of company that is activated in the abroad
Management of orders and mission in the suppliers of company in the abroad
Analysis of statistical elements and creation of reports according to the internal processes of department and company
Benefit of information in the involved departments of company amining at the guarantee of observation of policies

Essentially Formal qualifications:
Degree HIGHER EDUCATION INSTITUTIONS or POLYTECHNIC COLLEGES in Administration of Enterprises
Previous labour experience 2 - 4 years
Most excellent knowledge Windows, MS Office and English
Knowledge Italian is considered additional qualification
Organisational faculty and communication
Team work and flexibility
Interested they can dispatch their CV entering code SS 01, in the 1) email: hr@trade.com.gr, 2) fax: 210 3408699 or postally in the address Shop and Trade S.A., Quinces 1 and Piraeus 222, Bull, Athens, T.K. 177 78 - Into account: Address of Human Potential.

We offer:
Competitive parcel of wage and benefits
Education and possibility of development in a continuously developing company

Technicians of Service of Customers - Optisoft - Athens

Object of place is:
Telephone service of customers
Visits for resolution of problems
Installation and education Commercial and Accountant applications
Recording of requirements of customers

The candidates will be supposed to allocate:
Professional experience of at least 2 years in proportional place
Very good knowledge of Microsoft Office
Very good knowledge Commercial and Accountant applications
Occasion in the handling/regulation of printers, portable terminals, printers barcode etc
Very good knowledge of English language
The men candidates they have achieved their military obligations
Besides will be taken seriously into account, knowledge in one or more from the following cognitive objects:
Management of bases of Given MSSQL
Warehouse Management System
Accountancy
Production

They are provided:
Most excellent and creative environment of work with most excellent prospects of development
Permanent education in the all sectors
Competitive parcel of acceptances

Interested they can send biographical note with e-mail in the address: hr@optisoft.gr reporting essentially code place OTS210.

Employee of service of customers - Skondras Fashion Accessories - Athens

Profile Candidate
Duties - Requirements of Place
Daily Management of Orders of Customers
Management of orders in suspense
Constitution of alternative commercial proposals per consumer, so that is maximized the result of commercial transaction, as well as the degree of satisfaction of customers
Management of special cliental demands or other complaints
Collaboration with department of Deposits, so that is ensured the awareness of reserves of internet, as well as the direct and most rapid satisfaction of orders from the department in question
Collaboration - monitoring of operation of collaborating company [tachydianomis]
Maintainance and briefing of internet, via the suitable use of back end administrative tool, in subjects which concern photographic material, [proiontikes] proposals case by case [epochikotitas], news letters, as well as dynamic texts of communication
Proposal and concretisation of promotional energies of internet, so that is achieved differentiation [istotopoy] and parallel maximisation of consequent commercial result.

Personal Faculties - Dexterities
Pleasant and friendly personality
Powerful communication dexterities
[Pelatokentriki] approach of management of problems and relevant obligations
Creativity - innovativeness of thought
Orientation in the achievement of objectives
Faculty of adaptation and operation in the frames of organised labour environment
Team work - [synergatikotita]
Most excellent use PC (MS Office)
Most excellent use Greek as well as English language
(written and oral reason)
The company offers: Important occasions of education and professional evolution in the frames of organised also dynamically developing company with competitive acceptances and benefits of proportional output.

Mission of CV with recent photograph
in skondras_hr@skondras.gr or in Fax: 210 9939204.

Engineer of Sales and Technical Support - Adecco HR S-A - Athens

Description of Place
Syntax of economic offers
Planning and study of simple systems of [antikeraynikis] protection
Benefit of technical aid in customers and follow up
Management of existing guest list
[Paraggeliolipsia]

Profile Candidate
Degree POLYTECHNIC COLLEGES of direction [ilektrologias]
Previous labour experience until three (3) years in corresponding place in commercial or technical department
Good knowledge of English language
Very good knowledge of handling of applications MS Office
Communication and negotiation faculties, attachment in the result, common spirit of collaboration, faculty of planning and co-ordination of work

Benefits of Company
Competitive wage
Mobile telephone
Corporate car
Modern, friendly and dynamic labour environment

We request in order that you dispatch immediately your biographical note, reporting code the place, via e-mail in the electronic address: despina.aeraki@adecco.com , via fax in the number 210 6919358, or in the address: Adecco HR, L. Kifissias 56, 151 25 Maroussi.
Person in charge of Communication: Despina [Aeraki].
The all applications are considered absolutely confidential.

SECRETARIAL SUPPORT - Zancou Shoes SA - Menidi Attica

The candidate will be supposed to have the following qualifications:
Essential most excellent knowledge English and PC
Organisational spirit

Mission of CV in Fax: 210 2433657
or in e-mail: elapergi@zancoushoes.gr

Employee of Secretarial Support - Adecco HR S-A - Athens

Description of Place
Organisation of office and record keeping
Management of telephone centre and correspondence
Handling of fund and publication of proofs
Service of customers

Profile Candidate
[Apofoitos]/[i] of Lyceum
Desirable previous experience in corresponding place
Good knowledge of English language
Good knowledge of handling of applications MS Office
Developed communication dexterities

Benefits of Company
Competitive parcel of acceptances
Pleasant labour environment

We request in order that you dispatch immediately your biographical note, reporting code the place, via e-mail in the electronic address: katerina.vourlogianni@adecco.com , via fax in the number 210 6919358, or in the address: Adecco HR, L. Kifissias 56, 151 25 Maroussi.

EMPLOYEE OF SECRETARIAL SUPPORT - N Minadakis S-A - Athens

Main Aim of Place:
Publication of Tariffs
Record keeping of Documents
Communication with customers
Collaboration with the department of sales

Essential Qualifications:
Degree POLYTECHNIC COLLEGES
Experience in proportional place
Essential knowledge of program Singular
Most excellent communication

The company Offers: Satisfactory parcel of acceptances


We request you send complete biographical note
in fax: 210 2626257
or in e-mail: minadakisae@ath.forthnet.gr

Sales and Customer Service Engineer - Schindler Hellas - Patras

Job description:
Prepares project offers
Communicates with customers? negotiates and resolves issues
Achieves sales objectives and follows-up from sales completion to final customer delivery
Is responsible for the administration of the offer/ordering process
Maintains related technical databases and files

Profile:
TEI engineering degree
Age up to 30 years old
Good knowledge of English
Technical/commercial orientation
1-2 years of technical sales or customer service experience would be a plus
Expert PC user (MS Office)
The company offers excellent working conditions in a friendly and challenging environment.
Remuneration offered will be according to the qualifications of the selected candidate.

Interested candidates should send their CVs to:
katerina.vamvakoula@gr.schindler.com
or by mail to: Address of Human Potential
[SINTLER] GREECE HM of Olympic champions and [Lalechoy] 1 [N].[Psychiko] 15451

Collection Agents - ICAP HR Outsourcing - Athens

Our big company customer, seeks employees for the crewing of department of management of due debts in the centre of Athens.

Description of Place:
Management and treatment of elements of customers
Briefing of customers with non-acquitted debts
Complete employment

Profile candidate:
Certificate of studies of Lyceum and desirable degree Polytechnic colleges/Higher Education Institutions.
Very good knowledge of handling PC (MS Office) and occasion in the typing
At least 1 year previous experience in corresponding department and in management of debts that is found at least in pre-legal stage
Occasion in the communication, spirit of collaboration and faculty of output under pressure
Age until 35 years

Wage:
Competitive Acceptances
Complete Actuarial Cover
Modern labour environment that encourages the growth and development

We request you send your biographical note in e-mail: hroutsourcing@icap.gr or in fax: 210 3246850.
We request you clarify “Full Time Collection Agents (Ref. SCA/0709)” in subject line.
The all contacts will become with secrecy.

Collectors - Legal Stage - ICAP HR Outsourcing - Suburbs Attica

Our Customer, multinational company, seeks it staffs places for the department of management of delayed debts for her central offices in the V. Suburbs.

Description of Place:
Management and treatment of inactive customers with non-acquitted rests
Income of delayed debts, according to the processes of department, maintaining parallel high levels of satisfaction of customers.
Afternoon 4[ori] employment (17.00-21.00)

Profile candidate:
Certificate of studies of Lyceum or degree I. EC/Polytechnic colleges
Familiarization in use PC in environment windows (MS Office)
Strengthened negotiation faculty and flexibility in the management of objections
Communication with self-confidence, determination, persuasion and certainty
Very good use, in writing and orally, the Greek language
Good use, in writing and orally, the English language
Desirable the basic knowledge of accountancy
Experience of at least 1 year in corresponding place

Remunerations:
Wage [basei] qualifications and insurance
Education in the management of customers with standards multinational company
Modern and pleasant labour environment

We request you send your biographical note in e-mail: hroutsourcing@icap.gr or in fax: 210 3246850.
We request you clarify “Collection Agents - Legal Stage (Ref. LCA0709)” in subject line.
The all contacts will become with secrecy.

Collection Agents - ICAP HR Outsourcing - Suburbs Attica

Our Customer, multinational company, seeks it staffs places for the department of management of delayed debts for her central offices in the V. Suburbs.

Description of Place:
Management and treatment of retail customers with non-acquitted rests
Briefing on due debts according to the processes of department, maintaining parallel high levels of satisfaction of customers
Afternoon 4[ori] employment (17.00-21.00)

Profile candidate:
Certificate of studies of Lyceum or degree I. EC/Polytechnic colleges
Familiarization in use PC in environment windows (MS Office)
Possibility of employment in rolling schedule
Occasion in the communication and the interpersonal relations
Very good use, in writing and orally, the Greek language
Good use, in writing and orally, the English language
Desirable previous experience in corresponding department
Desirable the basic knowledge of accountancy

Remunerations:
Wage [basei] qualifications and insurance
Education in the management of customers with standards multinational company
Modern and pleasant labour environment

We request you send your biographical note in e-mail: hroutsourcing@icap.gr or in fax: 210 3246850.

We request you clarify “Collection Agents (Ref. [T]CA0409)” in subject line.
The all contacts will become with secrecy.

Customer Service Representative - Vivodi Telecom S-A - Athens

[O]/[I] holder of place will be reported in Customer Service Supervisor and will be [ypeythynos]/[i] for the telephone support of demands of customers of company.
Essential qualifications:

Degree [IEK] of Telecommunications or Information technology
Good knowledge English (In writing and Orally)
Knowledge of handling [I]/[Y]+ technical knowledge INTERNET
Work in shifts

Desirable qualifications:
Previous experience of 1 year in proportional place
Knowledge of Networks Internet

Personal characteristics:
Perception and occasion of oral reason
Pleasant personality
Spirit of common collaboration

H company offers:
Wage of Proportionally Qualifications
Modern Labour Environment
Continuous Education in the new technologies
Possibilities of Development

If you fill the [parapano] conditions,
can dispatch your biographical note,
quoting essentially code place (CR01)

In e-mail: cv@vivodi.gr

ASSISTANT OF COMMERCIAL MANAGEMENT OF CUSTOMERS - Mikos S-A - Athens

Role of Place:
Service of customers
Receipt of orders of customers wholesale (via fax, telephone, mail, salesmen wholesale) and subsidiary companies of company
Management of process of orders - Registration in the system of company
Briefing of customers, salesmen and subsidiary companies on the availability and the deliveries of merchandises
Follow-up of orders of customers - Control of suspenses of these
Routing of implementation of orders
Management of demands of/complaints of customers - Direct resolution of these
Pricing (publication of Tariffs of - Bulletins of Mission - Credit tariffs)
Management of process of returns of customers
Transaction of Coding of Merchandises in the system of company
Process of Telephone proposal of Order in customers
Order, parallel and daily collaboration with the all departments of company and particularly with the departments of Deposit, Markets, Credit Control and Sales
Creation [Formon], Letters, Reports (reports), improvements existing, Registration of Processes
Publication of Reports (reports)
Attendance in the achievement of corporate objectives
Submission of proposals for the optimization of administrative operations

Essential Qualifications:
Previous experience in corresponding place. In relevant space it will be appreciated
Maximum the Superior education of Administration of Enterprises or Economic direction.
Most excellent knowledge PC (Windows, Ms Office, Outlook, Internet) with desirable knowledge of program ERP
Very Good knowledge of English language
Knowledge of Accountancy, [Efodiastikis] of Chain, Sales and Marketing will be appreciated

Required Dexterities:
Passion and Interest - Liveliness and Enthusiasm - Venice domination - Hard work - Devotion
Politeness - Disposal of service - Pleasant personality - [Anthropokentrismos]
Ambition for development - Not Dulling - Innovation
[Pelatokentriki] perception
Communication occasion and flexibility - Comfort in the Interpersonal relations
Negotiation faculties
Leading Faculties - Undertaking of initiatives
Faculty of resolution of problems
Focus in the detail
Perception Marketing and make (brand)
Perception of aesthetics
Gravity - Professionalism - Consequence
Common spirit and high level of collaboration
Organisational and Controlling faculties
Methodological in the way of work, faculty of planning and co-ordination of work
Faculty of observation of processes and deadlines
Faculty of transaction many and different duties simultaneously
Faculty of work with objectives

They are provided:
Acceptances of proportional qualifications
Continuous Education and Possibilities of Professional Training
Most excellent prospects of development
Mission of CVs (with code the place):
e-mail: hr@mikos.gr , fax: 210 9536285.

Person in charge of Quality - Technician of Support - 3i International SA - Athens

The candidate is called to contribute in the developmental effort of company.

COMPETENCES:
Technical support in the department of sales
Service of customers of interior of/abroad
Planning and concretisation of energies for the reception of certificates from international institutes of certification
Attendance in the research and the growth of products
Maintenance of testimonial ISO9001: 2000
Occasion in the communication, flexibility, adaptability, common spirit of work
Will be appreciated the knowledge of applications of pricing

DESIRABLE QUALIFICATIONS:
Age until 35 years
Degree of technical direction (HIGHER EDUCATION INSTITUTIONS-polytechnic college-[iek])
Most excellent knowledge English
Knowledge of handling PC (MS Office, internet)
Faculty of collection, analysis, and evaluation of information
Previous experience of 3 years in proportional place
Achieved military obligations
Will be preferred residents of near regions
THE COMPANY OFFERS:

Most excellent environment of work and spirit of collaboration
Prospects of development
Competitive parcel of acceptances in a modern and dynamically [anaptysomeno] environment

Mission of CVs in
fax: 210 2819210, e-mail: info@tzanos.gr (Into account of Mrs Dryly)
Reporting code place [PT]/3.

SCORING-BUSINESS ANALYST - ICAP S-A - Athens

H ICAP Group - with 50 millions income for 2008 and 1.000 workers it is the bigger Group of benefit of services to enterprises in Greece. It allocates offices in 5 Greek cities, and powerful presence in South-eastern Europe with subsidiary companies in Bulgaria, in Romania and in Serbia. The ICAP Group develops rapidly in a multifarious organism, providing a big breadth of services and products that facilitate and promote the growth of enterprising activity and are grouped in 4 big categories: Credit Risk Services, Marketing Solutions, Management Consulting and People Solutions.

Competences:

The candidate will participate in the statistical analysis and treatment of data aiming at the growth of products and services that concern the evaluation of receiving credit faculty of economic units.

Qualifications Candidate:

Degree HIGHER EDUCATION INSTITUTIONS of Statistics or Mathematic or Economic direction
Postgraduate title of study in Risk Management or Operational Research or Statistics
Experience at least 3 years in corresponding place of work
Very good knowledge MS Office (particularly Excel, Access) and SAS
Desirable knowledge of new lawful frame for the capitalized sufficiency (Basel II)

The company provides:

Competitive parcel constant and variable acceptances
Safety of life and additional medico-pharmaceutical care
Permanent education
Exceptional environment of work
Prospects of development in a big international organism as develops Group ICAP

We request you dispatch biographical note electronic in the address ess@icap.gr or you import your CV on line http://www.icapcareer.gr of reporting code place.

The all contacts will become with secrecy.

(Note: importing your elements in the form of mission of biographical note http://www.icapcareer.gr you have the possibility of automatic evaluation in more places of work).

Business Information Executive - ICAP S-A - Athens

ICAP is one of the most successful Business Services Groups, with over 50 million Euros turnover in Greece and the South East Europe. ICAP Group operates a broad portfolio of diversified fields of activities, such as Business Information and Credit Assessment Services, Business Directories, Management Consulting, Executive Search, Contact Center, HR Outsourcing and Receivable Management. We employ around 1,000 people in 4 countries.

The right incumbent will:

Be responsible for the analysis and the development of interactive gateways in business information for Greece and the Balkans
Use statistical software for quantitative analysis and data exploration
Engage with large data-sets to develop credit scoring models for retail as well as corporate credit portfolios
Validate existing credit models using quantitative tests and present the results in special reports
Assist in the development of innovative methodology techniques related to credit scoring

Qualifications:

Degree in Statistics, Mathematics or Finance
Postgraduate studies in Statistics, Finance or Business Administration
At least 5 years professional experience in Risk Department, preferably within a banking organization
Very good knowledge of Retail Banking
Excellent knowledge of MS Office, SAS, SQL/MS Access
Analytical skills and teamwork attitude
The Company offers:

A competitive remuneration package, along with excellent opportunities, for professional growth and advancement within a leading services organization with ambitious growth plans.

If you meet the above requirements send your CV to ess@icap.gr , or submit your details online to http://www.icapcareer.gr .

Please specify Business Information Executive (Ref: 207BIE) in the subject line of your email.

All information received will be treated with strict confidentiality.

COLLECTIONS AGENT - Golden Driver - Athens

OBJECT OF WORK:

Management of income of delayed requirements

REQUIRED QUALIFICATIONS:

Previous experience of 1 - 2 years in corresponding place
Degree Polytechnic colleges or Higher Education Institutions of Economic Direction
Most excellent knowledge of English Language

APPRISED QUALIFICATIONS:

Focus in the result and the achievement of objectives inside deadlines
Common spirit
Knowledge of market

THE COMPANY OFFERS:

Additional Medico-pharmaceutical Care
Dynamic Labour Environment with Prospects of Professional Development
Continuous Education
Interested are requested in order that they dispatch
their Biographical Note, in the following address:

GOLDEN DRIVER
PRINTED AND ELECTRONIC INFORMATION HM.
Address of Human Potential
[Michalakopoyloy] 184, Athens [T].[K]. 115 27
Fax: 210 9204172, E-mail: hr@yellowpages.gr

HELP DESK SUPPORT GERMAN - Teleperformance - Athens

Mission:

To receive and handle inbound calls or e-mails concerning technical assurance for customers. It does not concern telemarketing position

Prerequisites:

Graduates of High School, Colleges, Foreign Universities
Fluent Knowledge of German Language
Good Knowledge of English Language (Lower level)
Advanced Knowledge of PC (Hardware, Software, Internet)
Communication Skills, Strong Team Spirit, Passionate about Customer Care
Acceptable Knowledge of MAC Environment

The company offers:

Fixed Monthly Salary (Basic Salary and Legal Super additions)
Foreign Languages Allowance
Full Insurance Coverage (IKA)
Induction (full time/3weeks duration) and Ongoing Training
Modern and Pleasant Environment
Career Opportunities
If you wish to apply for this job position, you should send your CV (please write on the code- SGER09) via fax at 210 9490691, e-mail it at hr@teleperformance.gr or you can call at 210 9490500 for more information.